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Re: Clarification on Fidelity Status for 401(k) download issues
Hello @jystickman, I can understand the confusion, so let me help clarify. The 401(k) missing transactions issue is not yet resolved. While fixes for Brokerage and IRA accounts have been completed an…1 -
Re: Principal Financial 401(k) shows wrong balance
Hello @thoff, Thanks for chiming in and submitting your files. I’ve added your details to the ticket. There’s no ETA at this time, but the ticket is open and actively being worked on. Thank you!1 -
Re: Ark7 Connection Error
You’re absolutely not being a pain—we really appreciate you continuing to share updates as you come across them. Since your ticket is still open with our team, every detail you provide can help our i…1 -
Re: Problem connecting to Venmo
@snorf Thanks for the update—glad to hear it’s working for you now!1 -
ONGOING 9/18/25 Not able to send Check Pay payments
We are getting reports of user's not being able to send Check Pay payments. They are encountering an error that says, "Provided funding account is either not verified or locked." This …1
